Welcome to Direct Intentions Therapy & Wellness (“we,” “us,” or “our”). We are committed to protecting your privacy and maintaining your trust by doing our part to safeguard your personal information. This Privacy Policy explains how we collect, use, protect and share information when you visit our site, www.directintentions.org. This policy applies to users worldwide, subject to applicable local privacy laws, included GDPR, CCPA, HIPAA and COPPA.
1. Information We Collect
We collect information when you interact with our website in the following ways:
- Automatically Collected Data:
- Server Logs: IP Address, browser type, device information, pages visited, and visit timestamps, collected by Bluehost’s servers..
- Analytics: Page views, time on site, and user behavior (anonymized where possible), collected via WordPress plugins (e.g., Jetpack) and Google Analytics (if enabled).
- Cookies: Unique identifiers and session data for functionality and analytics (see Section 4).
- Embedded Content: If you interact with embedded content (e.g., YouTube videos, Google Maps), third-party providers may collect data like IP addresses or interaction details.
We do not collect payment information, health insurance details, or therapy session notes through this website.
2. How We Use Your Information
We use your information to:
- Improve our website’s functionality and user experience through anonymized analytics.
- Send relevant updates or resources, only if you have opted in.
We do not sell, rent, or trade your personal data to third parties for marketing or advertising purposes.
3. Data Storage and Security
We prioritize the security of your personal information:
- Storage: Data (e.g., server logs) is stored on Bluehost’s servers.
- Access: Only authorized personnel with confidentiality obligations can access your data.
- Encryption: Our website, hosted by Bluehost, uses SSL encryption to protect data in transit.
- Retention: Server logs and analytics data are retained for up to 90 days and 14 months, respectively, in anonymized form.
- Data Breach: In the event of a data breach, we will notify affected users within 72 hours, as required by GDPR, and comply with HIPAA and state law notification requirements.
4. Cookies and Tracking Technologies
Our WordPress-based website uses cookies and similar technologies to enhance usability and analyze performance:
- Types of Cookies:
- Essential Cookies: Enable core functionality (e.g., navigation, form submissions) via WordPress and Bluehost.
- Analytics Cookies: Collect anonymized data on visitor traffic and behavior via Google Analytics and WordPress plugins (e.g., Jetpack).
- Third-Party Cookies: May be set by embedded content (e.g., YouTube videos).
- Consent: A cookie consent banner appears on your first visit, allowing you to accept, decline, or customize non-essential cookies. Disabling cookies will not affect access to most site content.
- Management: Manage cookie preferences via the banner or your browser settings. Learn more about third-party providers’ practices at Google’s Privacy Policy, Bluehost’s Privacy Policy, and Jetpack’s Privacy Policy.
5. Third-Party Service Providers
We use trusted service providers to operate our website:
- Google Analytics: For anonymized website analytics.
- Bluehost: For website hosting and domain services.
- WordPress: For content management and analytics plugins (e.g., Jetpack).
These providers are bound by and comply with applicable privacy laws (e.g., GDPR).
6. International Data Transfers
If you are located outside the U.S. (e.g., in the EU), your data may be transferred to and processed in the U.S. Bluehost, or WordPress services. We ensure compliance with GDPR through Standard Contractual Clauses and other safeguards. For details, see Google’s GDPR Compliance and Bluehost’s Privacy Policy.
7. External Links
Our website may include links to external websites, blogs, or articles for educational purposes. We are not responsible for their privacy practices or content and do not endorse them. Your activity on external sites is governed by their privacy policies. We are not liable for any damages or losses arising from their use. Please review the privacy policies of third-party sites you visit.
8. Disclosure of Information
We may disclose your information only in the following cases:
- To trusted service providers (e.g., Bluehost, Google) under strict confidentiality agreements.
- When required by law, court order, or legal process (e.g., subpoenas).
- To protect our legal rights, property, or the safety of our clients and visitors.
We do not share your information for marketing or advertising purposes.
9. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion, subject to legal retention requirements (e.g., HIPAA).
- Data Portability: Request your data in a machine-readable format (GDPR).
- Opt-Out: Withdraw consent for communications or non-essential cookies.
- Non-Discrimination: Receive equal service regardless of exercising your rights (CCPA).
- Complaint: Lodge a complaint with a supervisory authority (GDPR).
To exercise these rights, email nicole@directntentions.org with “Data Request” in the subject line. We will respond within 30 days (GDPR) or sooner if required. HIPAA-related requests may require additional verification.
10. Minors
Our website is not directed to children under 16 (or under 13 for U.S. users, per COPPA). We do not knowingly collect personal information from minors without parental consent. If we learn we have collected such data, we will delete it within 72 hours. To report accidental collection, contact nicole@directintentions.org.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. The latest version will be posted here with the updated date. Significant changes will be communicated via email or a website notice.
12. Contact Us
For questions or concerns about this Privacy Policy or data handling, contact:
Direct Intentions Therapy & Wellness
Email: nicole@directintentions.org
Phone: 954-281-2174
Address: 6278 North Federal Highway #272 Fort Lauderdale, FL 33308
Disclaimer
The content on this website, including blogs, articles, and linked resources, is for educational and informational purposes only. It is not a substitute for professional medical, psychiatric, or psychological advice, diagnosis, or treatment.
Always consult a qualified healthcare provider before making decisions about your mental or physical health. Never disregard or delay professional advice based on information from this site.
If you are experiencing a mental health emergency, call 988 (Suicide and Crisis Lifeline in the U.S.) or visit your nearest emergency room.
Use of this site and its resources is at your own discretion and risk. By using this website, you acknowledge and agree to this disclaimer and our Privacy Policy.